Hiring Organization : Delivery and Logistic company

Salary : 21 – 35 LPA , Experience : 7- 12 years

Engagement Manager/Delivery Manager (Offshore delivery ) in Hyderabad India :

Location : Hyderabad India

Key Skills

ScrumProject ManagementRisk ManagementStakeholder ManagementBusiness AnalysisAgileIssue ManagementClient Relationship ManagementScope ManagementChange ManagementDelivery LeadershipCross-functional Team LeadershipConsultant MindsetQuality Assurance Oversight

Roles & Responsibilities

1. Own end-to-end delivery lifecycle for client engagements including scope, planning, execution, quality, timelines, and outcomes
2. Serve as primary point of contact for clients, running status conversations, setting expectations, and translating business needs into delivery plans
3. Lead and coordinate offshore teams across time zones, remove blockers, allocate work, and keep delivery on track
4. Understand client business context, challenge assumptions, and proactively propose solutions
5. Own project plans, sprint/release cadence, status reporting, risk and issue management, and stakeholder updates
6. Manage scope and change requests cleanly with client and internal teams
7. Be accountable for quality of deliverables and engagement outcomes
8. Drive retrospectives and process improvements to enhance delivery predictability and client satisfaction

Ideal Candidate

1Strong Engagement / Delivery Manager Profile with end-to-end offshore delivery ownership and a consultant mindset

2Mandatory (Experience 1): Must have 7+ years as Engagement Manager/Delivery Manager/Program Manager owning offshore delivery for external clients

3Mandatory (Experience 2): Must have proven end-to-end delivery ownership including scope, planning, execution, quality, and outcomes — not purely ceremony facilitation

4Mandatory (Experience 3): Must have a genuine consultant mindset able to understand client business problems, ask right questions, and shape solutions

5Mandatory (Skill 1): Must have strong, confident client-facing communication skills with ability to own difficult conversations and serve as primary point of contact

6Mandatory (Skill 2): Must have proven ability to lead cross-functional offshore teams and maintain delivery accountability across time zones

7Mandatory (Skill 3): Must have a solid grasp of Agile/Scrum, project planning, risk/issue management, and stakeholder management

8Mandatory (Availability): Must be willing and able to support EST business hours for US-based clients and stakeholders

9Preferred (Education): Bachelor’s degree preferred.

10Preferred (Certifications): PMP, CSM, or SAFe certifications (secondary to demonstrated ownership)

11Preferred (Tech skill): Experience with no-code/low-code platform projects

12Preferred (Domain): Experience with insurance clients

Additional Information

1. Location: Hyderabad, India (on-site/hybrid)
2. Working hours: Core overlap with US Eastern Time (EST/EDT) for supporting US business hours
3. Full-time role
4. Reports to: Delivery Head
5. Hiring urgency: Immediate
6. Role involves 3 to 4 interview rounds

Interview Process

1. Tech round
2. Tech round
3. HR round

Screening Questions

1The candidate is expecting less than their current CTC. What is the reason?

2The candidate is expecting a hike above 40%. What is the reason?

3Anything else the hiring team should know about this candidate?

4If not in Hyderabad, are you open to re-locate to Hyderabad for this role?

5It is a hybrid work set-up. Are you open to visiting office 3 days a week?

6What is your official Notice period?

7If you are serving the NP, when is your last working day?

8Are you open to work in EST shift timing? (9.30 PM-6.30 AM IST)

9What is the reason you want to switch from your current company?

10What is the current CTC break-down? (Fixed+variable)

11Do you have any offers in hand? If yes please provide the details. (Where is the offer based of, what is the offer CTC breakdown, is it an accepted offer, when is your tentative joining there)

12Candidate level of interest (1-5)

13Recruiter notes on why the profile is recommended for this requirement : Specify technical alignment details

14Have you led cross-functional teams across multiple time zones? Which regions?

15Have you been the primary client-facing point of contact? How many clients/engagements at once have you handled, and how large?

16Do you have any experience with the insurance domain clients? If yes, please name the clients.