HIRING ORGANIZATION : SRI SATHYA ENTERPRISES

SALARY : EXPERIENCE : FRESHERS

Job Location : Bangalore , Karnataka, India

Debt Recovery Agent Freshers Job in Bangalore India :

Job Summary:

This is a job opportunity with SRI SATHYA ENTERPRISES for a Debt Recovery Agent. The role offers a hybrid working model, providing flexibility between office and remote work. As a Debt Recovery Agent, you will play a vital role in managing outstanding debts, employing your strong communication, negotiation, and customer service skills. You will be responsible for contacting debtors, arranging payment plans, and ensuring compliance with all regulations, all while maintaining a high level of attention to detail. This position is ideal for individuals who are adept at handling financial discussions with professionalism and are seeking a role that offers both challenge and flexibility.

Roles and Responsibilities:

• Contacting debtors to discuss outstanding debts and payment options.
• Negotiating payment plans and settlements with debtors.
• Maintaining accurate records of all collection activities and debtor communications.
• Adhering to all relevant legal and regulatory requirements in debt collection.
• Investigating and resolving debtor disputes or queries.
• Developing and implementing strategies to recover overdue payments.
• Collaborating with internal teams to ensure a consistent approach to debt recovery.
• Providing excellent customer service while managing sensitive financial situations.
• Monitoring debtor accounts and following up on missed payments.
• Preparing reports on collection progress and outstanding debts.

Skills and Qualifications:

• Exceptional Communication Skills are essential for effectively interacting with debtors and conveying information clearly and persuasively.
• Strong Customer Service abilities are required to handle sensitive situations with professionalism and empathy, ensuring a positive experience even during challenging conversations.
• Proficiency in Negotiation is crucial for reaching mutually agreeable payment arrangements and settlements with debtors.
• Keen Attention to Detail is necessary to accurately record information, track payments, and ensure all documentation is precise.
• Experience with Compliance Management is important to ensure all debt recovery activities adhere to legal and regulatory standards.