Hiring Organization : Appmetry

Salary : $ 6 – 10 K/Year USD

Experience : 2 years

PreSales and Customer Success Consultant job in Chennai India :

Location : Chennai India

Job type : Full time

Responsibility :

Run product demos.

Give live demos of BizBotify (online and at client offices) and of Appmetry’s apps, ERP and CRM, tailored to each prospect’s industry and use case.

Lead technical pre-sales.

Answer technical questions on integrations, APIs, data and security.

Build proof-of-concept setups and sample chatbot or AI agent flows, and prepare proposals and solution documents.

Understand the client’s business.

Ask the right questions to learn how they sell, serve customers and run operations, and find the problems worth solving.

Suggest solutions and customisations.

Recommend the right plan, chatbot flows, AI agent setup, workflows, CRM boards and integrations (Odoo, Zoho, lead ads, website forms). Scope custom work and estimate effort with our engineering team.

Follow up with clients.

Stay in touch with leads after demos and trials, answer questions, handle objections, and move them to conversion.

Help clients go live.

Support onboarding and first setup, such as WhatsApp number connection, templates, chatbots and team inbox, so new clients see value quickly.

Be the client’s voice internally. Share feedback, feature requests and common objections with the product and marketing teams.

Support marketing and sales activity.

Take part in webinars, events, campaigns and content that bring in new leads.

Keep the CRM up to date. Log demos, follow-ups and pipeline status so the team always knows where every deal stands.

What you need A sales and marketing go-getter attitude.

You enjoy talking to clients, take ownership of the pipeline, and are motivated by closing deals.

JD: Pre-Sales & Customer Success Consultant (Appmetry) Eagerness to learn.

AI knowledge is not required. We will train you on AI agents and chatbots.

Comfort with software.

You pick up new products quickly and can confidently demo and troubleshoot business software.

Business acumen. You can understand a client’s business problems and turn them into a practical solution.

Willingness to demo outside normal hours.

You are happy to take demos after work hours or on weekends when a client insists.

Clear communication.

Good spoken and written English and fluent Hindi are required. Office-based in Chennai.

You can work full-time from our Egmore office. Preferred Earlier sales experience at a SaaS company, ideally selling to SMEs.

Knowledge of AI agents, chatbots or automation tools.

Hands-on experience with WhatsApp Business API, chatbots, CRM (Zoho, Odoo, HubSpot or similar) or ERP products.

A track record of hitting sales or conversion targets. Experience running pre-sales, solution consulting or customer onboarding

A good conversion commission on every client you convert, on top of your salary.

Details are shared at the offer stage. Hands-on work with AI agents, WhatsApp automation, ERP and CRM across many industries.

A fast-growing product company where your client feedback shapes the product.

Work location and hours This role is based at our Egmore office in Chennai.

You will work 5 days a week, with client visits in and around Chennai for demos and onboarding.

Clients sometimes ask for a demo after work hours or on weekends, so we need someone who will step up and take those calls when a client insists.

Position

Sales Engineer

Sales Consultant

Business Development Manager

Customer Success Consultant

Pre-Sales Consultant

Solution Engineer

Technical Consultant

Must have skills

SaaS Sales – 2 years

Nice to have skills

CRM – 2 years

Customer Support – 2 years

Screening Questions

Q1.How many years of overall experience do you currently have?

Ideal answer: 2 Years (Min)

Q2.What is Current Annual Salary?

Ideal answer: $ 36

Q3.What is your Expected Annual Salary?

Ideal answer: $ 36 (Max) USD /Years

Q4.How many years of work experience do you have with Pre Sales? (Must-have)

Ideal answer: 2 Years (Min)

Q5.How many years of work experience do you have with Customer Support? (Must-have)

Ideal answer: 2 Years (Min)

Q6.How soon will you be able to join?

Ideal answer: 30 Days notice period

Q7.Are you comfortable working from Office Location : Chennai, Tamil Nadu, India?

Ideal answer: yes

Q8.Which city are you currently located in?

Ideal answer: Chennai, Tamil Nadu, India

Q9.How many years of work experience do you have with SaaS Sales? (Must-have)

Ideal answer: 2 Years (Min)

Q10.How many years of work experience do you have with Client Management? (Must-have)

Ideal answer: 2 Years (Min)

Q11.How many years of work experience do you have with Enterprise Resource Planning – (ERP)? (Must-have)

Ideal answer: 2 Years (Min)

Q12.How many years of work experience do you have with CRM? (Must-have)

Ideal answer: 2 Years (Min)