Job Type : Full-Time
Work Location : Remote / Work from home India
Experience Required : 10 -15 years
Industry : IT / Retail
SAP SD Consultant – Retail Remote / work from home job in India :
Department : Information Technology / SAP
Number of Openings : 1
Job Summary
Company is looking for an experienced SAP SD Consultant with 10–15 years of professional experience to support a remote retail client. The ideal candidate should have strong expertise in SAP Sales and Distribution (SD), particularly within the retail domain and SAP IS-Retail environment.
The role requires hands-on experience across the complete SAP SD lifecycle, including full-cycle implementation, production support, Application Management Services (AMS), troubleshooting, configuration, integration and high-priority incident management.
The successful candidate will work closely with business and technical stakeholders to understand requirements, investigate system issues, implement appropriate solutions and ensure the stability of SAP-enabled retail and sales processes.
Experience with 3PL operations, e-commerce integrations, SAP pricing configuration, BOM, EWM integration, warehouse management and SAP PI/PO or SAP CPI is particularly important for this position.
Key Responsibilities
SAP SD & Retail Process Management
- Manage and support SAP SD processes across the retail business environment.
- Work extensively with SAP SD and IS-Retail functionalities.
- Understand and support retail-specific sales and distribution processes.
- Analyse business requirements and translate them into appropriate SAP solutions.
- Participate in SAP implementation, enhancement and support activities.
- Provide functional expertise throughout the complete SAP SD lifecycle.
Full-Cycle Implementation
- Participate in or lead SAP SD activities throughout the implementation lifecycle.
- Analyse requirements and prepare appropriate functional solutions.
- Support configuration, testing, deployment and post-go-live activities.
- Work with business users and technical teams to ensure successful implementation.
- Support issue resolution during implementation and stabilization phases.
Application Management Services (AMS)
- Provide ongoing SAP SD application support in an AMS environment.
- Investigate incidents, service requests and application-related issues.
- Analyse recurring problems and identify appropriate corrective actions.
- Support business-critical SAP applications and ensure timely resolution of issues.
- Coordinate with technical teams when problems require development or integration support.
3PL & Warehouse Processes
- Work with Third-Party Logistics (3PL) processes and integrations.
- Support business processes involving external logistics and warehouse partners.
- Understand the relationship between sales, distribution, logistics and warehouse operations.
- Work on integration points between SAP SD and warehouse management processes.
SAP Pricing
- Configure and support SAP pricing processes.
- Analyse pricing-related issues and determine appropriate configuration solutions.
- Support pricing conditions and related sales processes.
- Troubleshoot discrepancies involving pricing and sales transactions.
E-Commerce Integration
- Support integration between SAP and e-commerce websites/platforms.
- Analyse issues occurring between online sales platforms and SAP systems.
- Work with integration teams to troubleshoot data flow and transaction issues.
- Help ensure reliable exchange of sales and related business information between SAP and e-commerce platforms.
SAP PI/PO & CPI Integration
- Work with integration solutions involving SAP PI/PO or SAP CPI.
- Collaborate with integration and technical teams to investigate interface issues.
- Understand SAP-to-external-system integration requirements.
- Assist in troubleshooting interface failures and data synchronization issues.
BOM & Related Processes
- Work with Bill of Materials (BOM)-related business processes.
- Analyse and troubleshoot issues involving BOM and related sales processes.
- Ensure appropriate integration of BOM-related information within relevant SAP processes.
EWM Integration
- Support integration between SAP SD and Extended Warehouse Management (EWM).
- Understand warehouse management processes and their relationship with sales and distribution.
- Investigate issues involving sales orders, deliveries and warehouse-related processes.
- Coordinate with EWM and technical teams for integration-related troubleshooting.
Incident & Problem Resolution
- Act as a key client liaison for SAP SD troubleshooting.
- Investigate software problems and perform detailed root-cause analysis.
- Analyse functional and integration issues and recommend appropriate solutions.
- Resolve production issues while minimizing business disruption.
- Communicate technical issues and resolutions clearly to business stakeholders.
High-Priority Issues & Emergency Transports
- Handle high-priority production issues and emergency changes.
- Coordinate emergency transports when required for critical business issues.
- Work with relevant technical teams to ensure controlled deployment of urgent fixes.
- Support incident resolution while following appropriate change-management processes.
Eligibility Criteria
Candidates should meet the following requirements:
- 10–15 years of professional SAP experience.
- Strong experience in SAP SD.
- Strong understanding of SAP IS-Retail / retail processes.
- Experience working with retail domain clients.
- Experience with full-cycle SAP implementation and support.
- Strong experience in 3PL processes.
- Experience supporting AMS / Application Management Services environments.
- Strong knowledge of SAP Pricing configuration.
- Experience with Bill of Materials (BOM).
- Experience with e-commerce integration.
- Hands-on experience with SAP PI/PO or SAP CPI integration.
- Experience with EWM integration and warehouse management processes.
- Strong troubleshooting and analytical skills.
- Ability to work directly with clients and business stakeholders.
- Ability to manage critical and high-priority production issues.
Required Technical Skills
Core Skills:
- SAP SD
- SAP IS-Retail
- SAP Retail
- SAP Pricing Configuration
- 3PL
- BOM
- EWM Integration
- Warehouse Management
- E-commerce Integration
- SAP PI/PO
- SAP CPI
- AMS Support
- Production Support
- Emergency Transports
Key Competencies
Functional Expertise
Strong understanding of SAP SD and retail business processes, including sales and distribution operations, pricing and related logistics processes.
Integration Knowledge
Ability to work with SAP integration technologies such as PI/PO and CPI, along with integrations involving e-commerce platforms and warehouse systems.
Troubleshooting
Strong analytical and problem-solving abilities with experience investigating complex production issues and identifying root causes.
Client Management
Ability to communicate effectively with clients, understand business problems and coordinate with technical teams to deliver solutions.
Production Support
Experience working in production environments and managing business-critical incidents, changes and emergency fixes.
Communication
Strong written and verbal communication skills with the ability to explain SAP issues and solutions to both technical and non-technical stakeholders.
Preferred Experience
Candidates with the following combination of experience will be relevant for this position:
- SAP SD implementation experience
- SAP SD production support experience
- SAP IS-Retail experience
- Retail client experience
- 3PL experience
- AMS support experience
- SAP Pricing configuration
- E-commerce integration
- SAP PI/PO integration
- SAP CPI integration
- SAP EWM integration
- Warehouse management processes
- BOM experience
- Critical incident management
What You Will Do in This Role
As an SAP SD Consultant, you will be responsible for helping maintain and enhance SAP sales and distribution capabilities for a retail environment. You will work across functional processes, integrations and production support while collaborating with the client and various technical teams.
The position combines SAP SD functional expertise, retail process knowledge, integration experience and production troubleshooting. You will be expected to investigate complex issues, communicate with stakeholders, coordinate solutions and support business-critical SAP operations.
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