Job Type : Accounts and Finance

Salary : 8 – 8.5 LPA

Experience : 2- 4 years

Location : Hyderabad Telangana India

Account Manager job in Hyderabad India :

Key Skills

SeoAccount Management

Contract NegotiationMicrosoft

Excel

Social Media Marketing

Customer Relationship Management (crm)

Communication Skills

Google Ads

Performance Marketing

Sales Analysis

Meta Ads Manager

AI Tools

CRM software proficiency

written and verbal English

SEO Reporting Tools

Goodness values required

Reliability , Honesty , Teamwork

About the Role

Company is looking for a sharp, client-first Account Manager to serve as the primary SPOC for assigned client accounts. You own day-to-day client communication, delivery tracking, scope discipline, and performance reporting across social media, SEO, and performance marketing. This is not a coordination assistant role. This is an ownership role.

Key Responsibilities

• Client SPOC and Communication
  • Own client communication across WhatsApp, email, and calls; lead weekly reviews and monthly performance discussions
  • Translate client requirements into clear internal briefs for creative, performance, and SEO teams
  • Proactively communicate updates and delays; manage expectations without over-promising
• Scope Governance and Delivery Management
  • Own and protect the scope document for each account
  • Track monthly deliverables; flag scope creep early to the Pod Manager
  • Ensure on-time delivery and maintain a monthly delivery tracker
• Social Media Account Management
  • Review content calendars for quality, brand tone, and alignment
  • Coordinate shoots, reels, and campaign ideas with the creative team; track posting schedules
• SEO Oversight and Coordination
  • Understand on-page, off-page, technical, and local SEO fundamentals
  • Track rankings, backlinks, content, and audits; explain progress in non-technical language
• Performance Marketing Oversight
  • Working knowledge of Google Ads and Meta Ads structure, targeting, and bidding
  • Track CPL, CTR, ROAS, lead quality, and budget utilization; flag underperformance or wastage
• Reporting and Retention
  • Ensure client reports are accurate, complete, and well-presented
  • Track account health, flag churn risk, and maintain records of approvals and escalations
  • Identify upsell opportunities and flag them to the Pod Manager

Key KPIs

Client Satisfaction, Scope Adherence, On-Time Delivery, Client Retention, Report Accuracy, Communication Turnaround, Escalation Response Time, Upsell Leads Flagged

Requirements

• 2-4 years of client-facing digital marketing agency experience (mandatory), handling 4-6 accounts at once
• Strong in social media marketing and account management; basics of SEO and performance marketing
• Basic understanding of Meta Ads Manager, Google Ads, and SEO reporting tools
• Strong written and verbal English; confident on client calls and difficult conversations
• Familiarity with AI tools such as Claude, ChatGPT, Gemini, or Perplexity
• Proactive, organized, detail-oriented; manages expectations firmly without losing the relationship
• Bachelor’s in Marketing, Communications, or related field preferred

Works With

Performance, Social Media, SEO, and Creative teams

Career Growth

Senior Account Manager → Pod Manager → Group Account Manager → Delivery Head

Benefits

Health Insurance | Provident Fund | Leave Encashment

Location & Work Mode

Full-Time | Work From Office | Banjara Hills, Hyderabad | Reports to: Pod Manager

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